Privacy Policy

Effective Date: 19 July 2025

Welcome to Semtex Agency ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.semtexagency.co.za ("Site").

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Business or organization name
• Billing and payment information
• Any other information you voluntarily provide

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services
• To communicate with you regarding your project, invoice, or support
• To process payments
• To send you updates, promotional content, or relevant marketing

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you interact with our website and allow us to improve functionality. You can manage or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our website and services, so long as they agree to keep your information confidential.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to our processing of your information

7. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

• Email: compliance@semtexagency.co.za
• Phone: +27 76 610 8815